Student Staff: Housing Ambassador

Housing Ambassador

The Housing Ambassador (HA) position is a student employee position within the Department of Housing and Residence Life which works as a member of a residence hall staff.  An HA's primary responsibility is to inform and aid current and prospective students and their families through recruitment and customer service. 
 
HAs are selected the basis of their intellect, leadership qualities, willingness to assume responsibilities, and the ability to relate to residents, prospective students, and parents. To meet the needs of the department, HAs must act as customer service representatives, respond to the main Housing phone line and email, provide tours of the residence halls, and articulate the policies and services provided by the Department of Housing and Residence Life and the University. In addition, HAs should be committed to their own personal growth and education.
 
HAs receive a monthly stipend, room and board as compensation for an average 15-hour work week. HA responsibilities include but are not limited to: 

  • Staffing the Assignments Office in the Welcome Center,
  • Providing on-call tour coverage for evenings and weekends,
  • Representing the department at various campus recruiting events such as Preview Weekend and Orientation,
  • Attending staff development and training, and 
  • Executing other tasks assigned by the supervisors or the Department of Housing and Residence Life.

This position reports to the Community Director or Assistant Community Director of a residence hall.